Best CRM Software Kolkata Built for Small Business Teams


CRM for small businesses doesn’t have to be complicated. 99CRM helps you manage customer relationships, track sales, and streamline communication—all in one place. Stay organised and grow faster with 99CRM.

Why Kolkata’s Small Businesses Choose CRM Software

As the business landscape in Kolkata grows, so does the need for efficient customer relationship management. Small businesses in Kolkata are increasingly turning to the best CRM software Kolkata offers to streamline their operations. CRM tools are essential for managing customer relationships, automating tasks, and tracking leads to ensure that no opportunities slip through the cracks. Whether you are a service provider or a product-based business, adopting CRM software can significantly improve your team's efficiency and customer satisfaction.

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CRM Software That Solves Daily Business Problems

Running a business without CRM means missed leads and broken communication. 99CRM helps small teams manage every task, track customer history, and stay organised through one shared platform made for daily use.

Without CRM, businesses rely on spreadsheets and handwritten notes to track leads. This approach is disorganised, leading to missed opportunities and ineffective follow-ups. 99CRM’s CRM software for small business Kolkata offers a centralised system to store, manage, and follow-up on all leads efficiently, ensuring nothing is overlooked.

Sales teams often forget to follow up with clients or fail to document important interactions. CRM systems like 99CRM automatically log every conversation and provide reminders for follow-ups, improving client communication and maintaining consistency across all touchpoints.

When client data is spread across different platforms or departments, accessing it quickly becomes a challenge. With 99CRM’s online CRM software Kolkata, all relevant client data, notes, and history are stored in one place, accessible to all team members, improving workflow and reducing response times.

Small businesses often lack real-time data to make informed decisions. With 99CRM’s built-in reporting tools, businesses can track lead sources, sales conversions, and team performance, making it easier to make data-driven decisions.

Tools That Help Small Businesses Work Smarter

Small teams need tools that simplify lead tracking and sales. 99CRM helps manage calls, tasks, and deals visually, so businesses in Kolkata can grow faster without getting overwhelmed by disorganisation.

Lead Tracking from First Call to Closure

The best CRM software Kolkata offers should manage the entire lead lifecycle from initial contact to final conversion. 99CRM helps you track every lead’s progress, ensuring that no call or deal is missed, and ownership is always clear.

Stay on Time with Task Reminders

With CRM for small business Kolkata, task reminders are automatically set for follow-up calls, meetings, and deadlines, helping sales teams stay on track without delays.

Visual Sales Pipelines

99CRM offers a visual sales pipeline that lets your team see where each deal stands, helping you prioritise and take timely action. Whether you’re following up with prospects or closing a deal, it keeps everything organised.

Centralised Contacts and Notes

All customer details, from emails to call logs, are stored in one place. No more searching through multiple systems. With 99CRM, everything is easily accessible, making your job simpler and faster.

Real Benefits of Using the Best CRM Software Kolkata

Using the right CRM means saving time and closing more deals. 99CRM helps small businesses in Kolkata work smarter with better team coordination, reports, and task automation—all in one place.

Save Time on Repetitive Tasks

Automated tasks such as data entry, reminders, and follow-ups save hours each week. 99CRM’s CRM software company Kolkata tools remove the need for repetitive manual tasks, giving your team more time to focus on high-priority activities.

Improve Team Coordination

With shared dashboards and task tracking, your team will always know who is responsible for what. This eliminates confusion and fosters better communication, improving overall team productivity.

Increase Deal Closures

Timely follow-ups are crucial for converting leads into customers. 99CRM’s task reminders and automated workflows ensure that every opportunity is acted upon promptly, resulting in higher closure rates.

Make Smarter Decisions

99CRM’s built-in reporting tools allow business owners to track team performance and sales conversions. With CRM for small business Kolkata, you can identify what’s working and adjust strategies to scale your growth.

CRM Software Company Kolkata Teams Depend On

Whether you're new or growing, 99CRM gives Kolkata teams a CRM that’s easy to use, fast to set up, and adaptable to your sales process—without the need for extra training.

Simple for Everyone

99CRM’s intuitive interface is designed for non-technical users, making it easy for your team to start using the software immediately. It’s so simple that even members with no tech background can become productive in minutes.

Setup That Doesn’t Take Days

Unlike other complex CRM platforms, 99CRM can be set up within hours, not days. You can start managing your leads and sales with minimal waiting time.

Support When You Need It

Our support team is available via phone, chat, or email to assist with any questions or technical issues you may encounter. We ensure you receive the help you need in a timely manner.

Flexible to Match Your Workflow

Customise fields, pipelines, and follow-up flows to match your team’s specific processes. CRM for small business Kolkata is adaptable, ensuring that the platform works for you, not the other way around.

CRM That Keeps Your Follow-Ups on Track

Sales depend on timely follow-ups. 99CRM tracks every call, task, and message so your team stays on schedule and no client interaction is forgotten—even when your workload grows.

Daily Task Views

99CRM provides a daily overview of tasks, so your team can prioritise and stay focused. No more scrambling to remember deadlines or important calls.

Meeting and Call Alerts

With automatic reminders and notifications, 99CRM ensures your team never misses an appointment or call. Stay prepared and on time for every client interaction.

Auto-Messages and Reminders

Send automated WhatsApp or email messages to reconnect with leads after a gap. This automation ensures continuous engagement with clients, even when your workload increases.

Record All Interactions

Every interaction, whether it's a call or email, is logged automatically. This provides complete context for your team, ensuring that all members are on the same page.

Online CRM Software Kolkata Teams Can Use Remotely

Kolkata teams need flexibility to work from anywhere. 99CRM offers secure cloud access, real-time updates, and mobile compatibility—so your CRM works whenever and wherever you do.

Mobile and Web Access

99CRM is available on both mobile and desktop, giving your team access to the CRM platform wherever they are, whether in the office or on the go.

Real-Time Sync

With real-time syncing, updates made by one user are immediately visible to all. This ensures that everyone is working with the most current data, improving team collaboration.

Shared Calendars

Manage meetings and team schedules in one place to avoid conflicts and make planning easier. 99CRM ensures smooth scheduling and coordination.

Cloud-Based and Secure

99CRM stores all your data securely in the cloud, with backup systems in place to ensure your information is safe and accessible only to authorized users.

Affordable CRM for Small Business Kolkata Teams

99CRM is designed to meet your business needs—without heavy costs. Whether you’re a solo founder or a growing team, get the tools you need without overpaying for extras.

1
No Extra Costs

With 99CRM, you pay only for what you use. There are no hidden fees or unnecessary add-ons, making it an affordable choice for small businesses in Kolkata.

2
Choose What Fits You

99CRM offers flexible pricing plans for small businesses. From solo founders to growing teams, choose the plan that best suits your current size and scale up as needed.

3
Transparent Pricing

99CRM’s pricing is straightforward, with no surprises. You’ll know exactly what you’re paying for from day one.

4
Built for Startups

99CRM is perfect for startups in Kolkata, offering affordable solutions that scale as your business grows. Get professional-grade CRM tools without breaking the bank.

Frequently Asked Questions

1. Is 99CRM the best CRM software for Kolkata teams? +
Yes. It is designed specifically for local small businesses to manage leads, follow-ups, and reporting with ease.
2. Can I use 99CRM on mobile? +
Yes. You can access your account from phones, tablets, and desktops—anytime, anywhere.
3. Do I need technical skills to use 99CRM? +
No. The platform is simple and easy to use. Most users begin working within an hour of setup.
4. Is 99CRM good for a 2- or 3-person team? +
Yes. It works efficiently for even the smallest teams and can scale as your business grows.
5. Can I get help during setup? +
Yes. Our support team helps you onboard through chat, phone, or email, depending on what you prefer
6. What types of businesses in Kolkata use 99CRM? +
Real estate agents, education centres, service providers, and agencies—any business that deals with leads or tasks.
7. Is my customer data safe with 99CRM? +
Yes. Data is stored securely on the cloud, accessible only to users you authorise.
8. Does it support multiple users? +
Yes. You can start with one and add more as needed, assigning roles and permissions for each.
9. Will I get reports for sales and follow-ups? +
Yes. You get access to lead source reports, task summaries, team performance, and more.
10. Is there a free trial or demo available? +
Yes. You can request a demo, and our team will walk you through the features before you commit.